Privacy Policy

Last updated: 20/11/2025

 

1. Overview

 

This Privacy Policy explains how Ifoods Trading Ltd, a company registered and operating in Malta, collects, uses, stores, and protects personal data in compliance with the General Data Protection Regulation (EU) 2016/679 (GDPR) and the Data Protection Act (Chapter 586 of the Laws of Malta).
By using this website or interacting with our services, you acknowledge that you have read, understood, and agreed to the practices described in this Privacy Policy. If you do not agree, you must refrain from using this website

2. Applicability of This Privacy Policy

This Privacy Policy applies exclusively to personal data collected through this website and any digital communication carried out between you and Ifoods Trading Ltd.
It does not apply to:
  • Third-party websites or platforms linked from our website
  • Software, applications, or online tools operated by external companies
We strongly recommend that you review the privacy policies of any external websites you visit.

3. Personal Data We Collect

We may collect and process the following categories of personal data:

 

3.1 Information You Provide Voluntarily

 

This includes data provided when you:

  • Place an order
  • Submit a contact form
  • Request customer support
  • Subscribe to updates or promotions
  • Communicate with us directly

Such data may include:

  • Full name
  • Email address
  • Telephone or mobile number
  • Billing or delivery address
  • Company details (where applicable)
  • Any additional information you choose to submit

3.2 Information Collected Automatically

 

When you access our website, certain data is collected automatically, such as:

Log Data:

  • Browser type
  • IP address
  • Access dates and times
  • Pages viewed
  • Previous webpage visited

 

Device Information:

  • Device model
  • Operating system
  • Unique device identifiers
  • Network provider

 

Cookies & Tracking Technologies:

 

Cookies and similar technologies may be used to:

 

  • Analyse website performance
  • Enhance user experience
  • Track usage trends

 

You may disable cookies at any time through your browser settings.

4. Why We Process Personal Data

We process personal data based on one or more lawful grounds under Maltese and EU law.

 

4.1 To Perform Our Contractual Obligations

 

Including:

  • Processing and fulfilling orders
  • Delivering products
  • Managing payments, invoices, and receipts
  • Providing customer support

 

4.2 To Comply With Maltese Legal Obligations

 

For purposes such as:

  • VAT reporting
  • Financial and tax records
  • Regulatory compliance

 

4.3 For Our Legitimate InterestsIncluding:

 

  • Monitoring website usage
  • Detecting and preventing fraud
  • Improving operational efficiency
  • Enhancing customer experience

 

4.4 With Your Consent For:

 

  • Marketing communications
  • Promotional emails or updates

 

You may withdraw your consent at any time.

5. Sharing of Personal Dat

We may disclose personal data to the following:

5.1 Service Providers & Subcontractors as:

  • IT and hosting service providers
  • Delivery and logistics partners
  • Marketing agencies
  • Payment processors

 

These parties operate under strict confidentiality and data protection obligations.

 

5.2 Regulatory & Legal Authorities

 

We may disclose data if required by:

 

  • Maltese courts
  • The Commissioner for Revenue
  • The Malta Police Force
  • The Information and Data Protection Commissioner (IDPC)

 

5.3 Business Transactions

 

Personal data may be transferred in the event of:

 

  • Mergers
  • Acquisition of assets
  • Business restructuring

 

5.4 With Your Explicit Consent

 

Where applicable.

6. Security Measures

We implement reasonable safeguards to protect your data, including:

 

  • Secure servers and firewalls
  • Access control limitations
  • Encrypted systems
  • Employee confidentiality obligations

 

Although we take all appropriate precautions, no system can guarantee total security.

7. Your Rights Under Maltese Law & GDPR

You have the right to:

 

  • Request access to your data
  • Request correction of inaccurate data
  • Request deletion of your data (where legally permissible)
  • Object to processing based on legitimate interests
  • Restrict processing
  • Request data portability
  • Withdraw consent at any time

 

You may also lodge a complaint with the Information and Data Protection Commissioner (IDPC):

 

Website: idpc.org.mt

8. Cookies & Tracking Controls

Cookies may be used to improve user functionality and website performance. You may:
  • Disable cookies via browser settings
  • Delete stored cookies at any time

 

Some features of the website may not function properly without cookies.

9. Changes to This Privacy Policy

Ifoods Trading Ltd may revise this Privacy Policy periodically to reflect legal, operational, or technological changes. Updated versions will be posted on this page.
The version posted on this website supersedes all previous versions.

10. Contact Us

For questions, concerns, or data-related requests, please contact:
Data Protection Officer
Ifoods Trading Ltd
Email: info@ifoodstrading.com
Address: Vassallo Building, Warehouse 23, Limits of Naxxar, Burmarrad, Malta